Introduction to Monthly AR Statements

Importance of Sending Monthly Statements to Customers
Sending monthly AR statements is an essential practice to keep customers informed and ensure timely payments. These account statements provide a clear summary of the customer’s transactions, including open invoices, payments received, and outstanding balances. Businesses can send statements via email using predefined email templates or print them for mailing. Monthly statements support proactive communication by serving as reminders, reducing overdue balances. Statements include a breakdown of charges and aging summaries, ensuring transparency. By implementing a consistent process to email monthly, companies maintain better control over receivables and improve client relationships with minimal manual effort every month.
How AR Statements Support Month-End Accounting Workflows
At month-end, generating and sending customer statements is crucial for closing the books accurately. The statement generation process compiles critical information such as current balances, overdue amounts, and customer activity during the monthly period. Statements are generated to align with invoice cycles, ensuring that all receivables are up-to-date. Automating this step within your billing setup improves efficiency and minimizes human error. Whether using QuickBooks, Excel, or another system, integrating AR statements into your month-end workflow helps monitor cash flow, reconcile accounts, and document customer obligations. It also prepares your accounting team for reporting, audits, or client follow-ups.
Setting Up Accounts Receivable Statement Generation
Creating Statements from Customer Accounts and Invoices
Creating statements from customer accounts involves pulling all open invoices and recent transactions into a clear summary. These invoices and statements highlight the customer’s balance and payment history, which helps both the client and the business stay informed. Statement generation tools often allow users to select invoices per client and include them in the current statement. A good setup should automatically generate statement PDFs for each customer profile based on account activity. This ensures statements for all clients reflect accurate, real-time information. Whether used for monthly reminders or overdue notices, AR statements are essential tools for managing receivables.
Configure Statement Templates for Consistency and Accuracy
A consistent and branded email template or printed format ensures your customer statements are professional and easy to understand. Use a statement email template that includes merge fields such as client name, invoice number, and balance. Statement settings should allow configuration of fonts, headers, footers, and branding elements like logos. Whether you’re using QuickBooks or another system, you can create default templates for email or printed delivery. Templates streamline the statement generation process and reduce errors when statements are generated in bulk. Automating this setup improves customer satisfaction and reduces time spent formatting per client.
Setting Parameters for Monthly Statement Generation
Proper configuration of statement settings allows you to define exactly how and when customer statements are generated. Set rules based on overdue status, minimum balance thresholds, or transaction types. You can choose to automatically generate statements every month or on demand. Define whether the statements include only unpaid invoices or the full transaction history. Use filters to exclude clients with zero balances or include only customers with recent activity. In systems like QuickBooks, these settings can be saved as defaults. This setup helps businesses manage their receivables by ensuring only the necessary statements are created, previewed, and sent or printed.
Automating Monthly AR Statements
Automate Statement Creation with Predefined Customer Data
To improve efficiency, businesses can enable automatic statement generation using predefined customer data. This includes client names, addresses, billing terms, and contact emails stored in the customer accounts. Tools like QuickBooks or Excel VBA scripts can automatically generate customer statements based on this data. This approach eliminates manual effort in creating statements and ensures accuracy. Once statements are generated, they can be compiled into a single file or sent as individual PDFs. Automating this process every month ensures no clients are missed and each statement includes the right open invoices, balances, and contact information for mailing or emailing.
Setup Email and Print Options for Customer Statements
Businesses should configure both email and print options to cater to different client preferences. Enable automatic emailing of generated statements by linking email addresses from the client profile to your statement delivery system. Use a statement email template that includes a subject line, body content with merge fields, and a PDF attachment of the current statement. For clients who prefer physical copies, ensure the printer is set as the default for printing statements in batch. Having these options setup allows you to automate statement delivery with confidence, ensuring every client receives their monthly update in the preferred format.
Streamlining the Workflow with Automation Tools
Using automation tools, businesses can streamline the statement generation process from start to finish. Tools such as QuickBooks or custom-built Excel macros allow statements to be automatically sent via email or flagged for printing. Enable features like automatic emailing of generated statements and batch PDF export. With automation, statements are created, previewed, and sent without manual intervention. This setup supports high-volume operations, reducing the burden on accounting staff during the monthly period. It also enhances accuracy by pulling live data, ensuring that each client receives the correct balance and invoice information every month.
Emailing and Printing Statements Efficiently
Email Monthly Statements Directly to Clients
Automating the email monthly process allows businesses to quickly send statements via email to each client. By using the configured statement email template and attaching the statement PDF, clients receive a professional summary of their account activity. Emailing customer statements saves time, reduces printing costs, and improves cash flow by reminding clients of overdue balances. Systems like QuickBooks can automatically send these emails based on saved client preferences. Merge fields personalize the message with names, dates, and balances. This approach eliminates mailing delays and ensures all clients receive timely reminders, improving your collections process every month.
Preview and Print Options for Customer Statements
Before sending or printing statements, businesses should preview them to ensure accuracy. Use the preview option to verify that each statement includes the correct invoices, balances, and transaction history. If any discrepancies are found, they can be corrected before printing or emailing. For clients who still require mailed statements, utilize the print option to generate hard copies. Statements can be printed in batch and sorted for mailing. Using a designated printer and standard layout ensures consistency. This dual-option approach—previewing before delivery—maintains high quality and supports a reliable month-end customer communication process.
Mailing and Printing Statements for Offline Clients
Even in the digital age, many clients still prefer or require printed statements. For these clients, printing statements every month remains a critical task. After statements are generated and reviewed, use your accounting system to batch print them with return envelopes and mailing labels. This ensures professional delivery and supports clients without digital access. Use a dedicated printer to avoid delays and ensure proper formatting. For added efficiency, combine mailing with your billing setup to track which statements have been printed and sent. This ensures timely delivery and strengthens your commitment to customer service across all channels.
Best Practices for Managing Customer Statements
Verifying Invoice and Balance Accuracy Before Sending
To maintain trust and avoid disputes, it’s essential to verify every customer’s balance, invoice details, and transaction history before sending statements. Use automation tools to flag discrepancies or large balance changes. This verification step ensures that email statements and printed versions reflect the correct data. For accounts with overdue invoices, confirm the correct aging summary is applied. Include accurate open invoices and credits in the statement PDF. Preview each statement when possible, and use batch processing reports to track verified records. Accurate statements reduce customer inquiries and improve collection efficiency, especially during high-volume month-end cycles.
Customizing Statement Layouts to Match Your Branding
A well-branded layout enhances professionalism and client recognition. Customize your email template and printed statement design to include your business logo, color scheme, and consistent fonts. Systems like QuickBooks allow you to configure the default layout and save it for all clients. Statement templates should clearly list transactions, open balances, and payment options. Customizing the statement layout also includes formatting for overdue balances, billing terms, and payment instructions. Ensure the design supports both email and print formats for a unified customer experience. This approach helps reinforce your brand and improves client engagement with the statement.
Keeping Track of Sent Emails and Printed Statements
Maintaining records of all statements that have been emailed or printed is crucial for audit purposes and customer service. Many accounting tools allow you to log when each statement was sent, printed, or failed. Enable automatic logging to mark email delivery status or printing completion. For manual systems, use an Excel tracker to log statement generation per client, including timestamps and methods used. This allows you to follow up if a client claims they didn’t receive a statement. Keeping accurate logs supports your receivables process, ensures no customers are missed, and improves overall visibility into your month-end statement operations.
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